Koala Hugs Birthday Card

Processing time

We advise that orders are picked, packed and dispatched within 6 working days of order placement. Our average however, fulfilment time is between 1-3 days, and when 'Next Day' is selected, we prioritise those orders accordingly, so that next day is actually next day (so long as you place your order before 14:00 Mon-Fri).

UK Delivery

Express Delivery (1-3 Working Days)

Standard Delivery & Free UK Delivery (3-5 Working Days)

Next Day Delivery

Orders must be placed by 2pm

Some areas of the UK are not applicable for next day delivery and deliveries are not guaranteed on weekends or bank holidays.

International Delivery

We ship to the majority of countries around the world, but the delivery service and time frames differ per destination.

We utilise a variety of couriers for our international deliveries and, where possible, opt for final mile carriers with the highest service level in each country. To find out what services are available to your destination, along with estimated delivery times, please see the delivery estimate section above

If you are not 100% happy with your online purchase, you can return it to us within 30 days of receipt.